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TWO-WAY
SMS

Boost customer experience, through feedback & two-way communication

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Two-Way
SMS

Build a Strong Customer Touchpoint

Broadcasting to your audience or customer base in a one-to-many way is great for educating, announcing and promoting your business in general. There are other situations, however, where a 2-way communication adds real value to your brand. It adds a channel through which customers can reply back with valuable feedback either through customer support, sales, and general information enquiries to your business.

This also adds a valuable brand-to-customer touch point that strengthens your brand image and customer satisfaction that indirectly affect the bottom line business.

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Benefits of Two-Way SMS

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Unique

A virtual number assigned specifically to you.

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Convenient

You can receive replies through a variety of channels.

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Interactive

Allows for easy 2-way communication with anyone.

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Non-binding

You can cancel your virtual number at any time.

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Flexible

Can be used in conjunction with our SMS Gateway.

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Cost-effective

All incoming messages are free of charge to you.

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Get Started Today

Step 1: Acquire a virtual number

Purchase a virtual number for the county you wish to use it in and to which you would like your customer to message back.

Step 2: Send out your messages

Your virtual number can either be used as the sender ID or as part of your message for customers to send replies on.

Step 3: Receive replies

Any reply from your customers received to your virtual number can be viewed on your Fortytwo Control Panel, set to an email address or sent over to a callback URL of your choice.

Costs: What will you pay for?

All incoming messages are free and you only pay a fixed monthly cost for each virtual number you have and for each of the messages you send out. You can cancel this service any time you want.

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