Build a Strong Customer Touchpoint
Broadcasting to your audience or customer base in a one-to-many way is great for educating, announcing and promoting your business in general. There are other situations, however, where a 2-way communication adds real value to your brand. It adds a channel through which customers can reply back with valuable feedback either through customer support, sales, and general information enquiries to your business.
This also adds a valuable brand-to-customer touch point that strengthens your brand image and customer satisfaction that indirectly affect the bottom line business.
Benefits of Two-Way SMS
A virtual number assigned specifically to you.
You can receive replies through a variety of channels.
Allows for easy 2-way communication with anyone.
You can cancel your virtual number at any time.
Can be used in conjunction with our SMS Gateway.
All incoming messages are free of charge to you.
Get Started Today
Step 1: Acquire a virtual number
Purchase a virtual number for the county you wish to use it in and to which you would like your customer to message back.
Step 2: Send out your messages
Your virtual number can either be used as the sender ID or as part of your message for customers to send replies on.
Step 3: Receive replies
Any reply from your customers received to your virtual number can be viewed on your Fortytwo Control Panel, set to an email address or sent over to a callback URL of your choice.
Costs: What will you pay for?
All incoming messages are free and you only pay a fixed monthly cost for each virtual number you have and for each of the messages you send out. You can cancel this service any time you want.